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Celebrating Over Thirty Years of Supplying Quality Inks to the Printing Industry
Frequently Asked Questions (FAQ's)

E-STAT Dye Sublimation 8954

Question: How can I extend the life of my toner?

Response: By monitoring the conductivity with a conductivity probe.

Question: Can I still use the printer’s concentrate-add system?

Response: No. Use only a conductivity probe.

Question: Do I have to remove and shake all premix and concentrate bottles every morning?

Response 1: No. Just perform one flush cycle (menu-13) every morning.
Response 2: If you have any toner bottles in storage, shake them for one minute before installing in the printer.

Question: Do I have to install stirrers insight the premix bottles?

Response: No.

Question: What should I do if my colors look light?

Response: Check the conductivity of the toner. If the number is low, add more concentrate. If the number is high, add more dispersant.

Question: What if the conductivity is within range but my colors still look light?

Response 1: Check to see that the level of humidity in the room is within range.
Response 2: Follow procedure “C” from “Controlling the Density by Controlling the Conductivity ABC Procedure”.

Question: Why am I getting cover over on my color (Black looks bluish, Cyan looks Purple, Magenta looks Orange?
Response 1: Check the conductivity of the toner to ensure it is within range.
Response 2: Follow procedure “C” from “Controlling the Density by Controlling the Conductivity ABC Procedure”.

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