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Celebrating Over Thirty Years of Supplying Quality Inks to the Printing Industry
Frequently Asked Questions (FAQ's)

E-STAT Dye Sublimation RG DCS54XX


Question: How can I extend the life of my toner?

Response: By monitoring the conductivity with a conductivity probe.

Question: Can I still use the printer’s concentrate-add system?

Response: It is recommended that you use both the conductivity probe and the printer’s concentrate-add system. Use the probe to monitor and adjust the setpoint of the printers concentrate-add system.

Question: Do I have to remove and shake all premix and concentrate bottles every morning?

Response 1: No. Just perform a flush cycle for 2-3 minutes for each color every morning and remove and shake the concentrate bottles once a week.
Response 2: If you have any toner bottles in storage, shake them for one minute before installing in the printer.

Question: Do I have to install stirrers inside the premix bottles?

Response: No.

Question: What should I do if my colors look light?

Response: Check the conductivity of the toner. If the number is low, add more concentrate. If the number is high, add more dispersant.

Question: What if the conductivity is within range but my colors still look light?

Response 1: Check to see that the humidity level in the room is within range.
Response 2: Follow procedure “C” from “Controlling the Density by Controlling the Conductivity ABC Procedure”.

Question: Why am I getting cover over on my color (Black looks bluish, Cyan looks Purple, Magenta looks Orange?

Response 1: Check the conductivity of the toner to ensure it is within range.
Response 2: Follow procedure “C” from “Controlling the Density by Controlling the Conductivity ABC Procedure”.

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